DVLA to consider if its workforce strategy is aligned to and supports shipping from the eyesight and amount of ambition established out in the new corporate technique and Doing the job toward headcount rationalisation the place achievable by means of efficiencies, digitisation and working techniques to compliment government system.
The assessment noticed further more opportunity to sustainably increase the income from this business enterprise. The minimum sale rate for just a personalised registration plate (£250) has not enhanced due to the fact 2008 and there is no authentic problem within the secondary plate market to DVLA producing selling price and quantity changes. Consequently, the evaluation strongly supports DVLA’s ongoing operate to test a strategy for income growth within the personalised registration business, together with examining the minimal price of a personalised plate, to be certain profits might be grown and managed in the long term.
Whilst the DVLA CEO and Board, led by the Chair, must carry on to have interaction at a strategic amount Along with the Division appointing a non-govt sponsor director to the Board would offer further resilience and support into the CEO and total Board in its romantic relationship with DfT and alignment with ministerial priorities.
Of course this web page is beneficial No this page just isn't valuable Thanks to your suggestions Report a difficulty using this type of web page
(In which community authorities retain the fees to purchase the expense of enforcement, the evaluation heard that many regional authorities at this time obtain it financially unviable to consider up these powers.)
**The repairs are according to the mileage from the auto and contain any potentially envisioned repairs about the next 12 months.
DfT to bolster its role in supporting, scrutinising and checking DVLA’s efficiency approach, setting up and general performance, together with proportionate oversight of DVLA’s supply of its dedicated Paying Critique price savings.
when problems had been manufactured it absolutely was very hard to acquire them corrected and took a long time and substantial levels of perseverance on The shopper aspect
DVLA and DfT to continue to operate alongside one another, as A part of the DfT team Human Assets (HR) model, on plan all-around expert purchase essential roles the place recruitment and check car details workers retention is a difficulty, also to mitigate risks to recruitment of precise expert electronic capabilities.
Using governing administration presented knowledge we’ll check your vehicle from the prerequisites for expenses in congestion zones, clean air zones, very low emissions zones, and extremely-minimal emissions zones.
Even though my report and proposals inevitably give attention to opportunities for improvement, this evaluation found the DVLA is pro in offering a variety of crucial driver and auto companies. I've undoubtedly which the DVLA’s capabilities are essential and that it ought to proceed to provide being an govt company of your DfT. During my visits towards the DVLA I had been struck by the size and scale of its operations, and from the commitment of its competent workers.
These tips concentrate on guaranteeing that DVLA has the right strategic and operational functionality frameworks in position to fulfill long term issues and go on to provide higher-top quality Expense-productive solutions for customers.
All DVLA consumers receive a reliably excellent service and possess use of regular and unambiguous printed policies, procedures and opportunities that help them to correctly interact, go over and take care of challenges, Along with the organisation. Supporting evidence
DVLA Board making sure that it's got ample oversight of your strategic risks related to employing the new corporate system and DVLA’s assessment of chance urge for food, which include as a standing board agenda item.